HOURS OF OPERATION

Weekdays 9:00AM - 5:00PM | Saturdays 9:00AM - 2:00PM
Ph 416-744-0066 Fax 416-744-1881 Eml info@rexdalechc.com

About Rexdale CHC

Our Vision

Creating a healthy and empowered community.

Our Mission

The Rexdale Community Health Centre supports and advocates for the physical, economic, social and mental wellbeing of its diverse community through primary health care, community social support, health promotion, collaborations and partnership, community development and social action.

Values and Beliefs

Rexdale CHC is committed to achieving a healthier community. This includes the physical, economic, social and mental health of all community members, and is supported by strategic partnerships and collaborations and the following values and beliefs:

  • Respect and Dignity: Staff, students and community members who participate in Centre activities and use the services will treat each other with respect and dignity.
  • Accessibility: The Centre will work actively to reach out to those who have traditionally faced barriers to health care and community service through the delivery of flexible and diverse programs to ensure that they will feel comfortable and welcome.
  • Diversity: The Centre values and respects the diversity of its staff and of the people who make up its community. Diversity refers to the different racial and cultural backgrounds, sex, sexual preference, and visible and invisible challenges.
  • Quality: The Centre is committed to ensuring that clients receive high quality, comprehensive and holistic care from well-informed, well-qualified staff.
  • Participation: Clients and community members have the right to be involved in defining needs, making decisions and taking action to affect their personal health and social situation. They should also be involved in decisions about the Centre’s activities and programs.
  • Recognizing Strengths: The Centre operates on the principle that staff, students and community members have many skills and strengths to offer to bring about personal and community change.
  • Shared Knowledge: The Centre is committed to building and sharing knowledge inside the organization and in the community. Staff will provide clients with information to make decisions about their lives, and community members will share their knowledge with each other and staff at the Centre.
  • Accountability: The staff and Board are accountable to the community for the actions and services of the Centre.
  • Health Promotion Through Social Change: The Board and staff will advocate for the improvement of the economic status, education and housing conditions of its community. Better health will be achieved, in part, through the improvement of these factors.

Service Accountability Agreement (M-SAA)

The Local Health System Integration Act, 2006, requires that Local Health Integration Networks (LHINs) and Health Service Providers (HSPs) enter into a Service Accountability Agreement in order for the LHIN to provide funding to HSPs for the provision of services. This multi-year agreement supports a collaborative relationship between the LHIN and HSPs, and helps improve the health of Ontarians through better access to high quality health services, to co-ordinate health care in local health systems and to manage the health system at the local level effectively and efficiently.

For more information contact: Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.

Rexdale CHC Privacy Statement

Please see our Privacy Statement for information about how Rexdale CHC handles personal information and client privacy.

Client Rights

Rexdale adheres to the principles and practices outlined in our Service Philosophy/Client Rights statement. If you are a client of Rexdale CHC and have a complaint, please view this document to see the various options available to you.

We always want to hear how we are doing from our clients. Please take a moment to share your thoughts with us by completing this client survey. More information about Client Survey 2015-16 click this link

Quality Improvement "QIP"

Rexdale Community Health Centre is focused on continuously improving our clients’ experience, our staff satisfaction and supportive environment, as well as responding to the priorities of the Ministry of Health and Long Term Care (MOHLTC).

You can read our Quality Improvement Plan Here , or for more information, contact Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.