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- Devise and deliver goal-focused, trauma-informed assessments and treatment in partnership with youth, and at times their families, and other supports working toward improving functioning in the community and overall wellbeing.
- Engage with clients to develop a trusting, supportive and sustained long-term relationship.
- Utilize a strengths-based approach, provide support, encouragement, information and feedback that enable youth and family members to realize their goals.
- Develop and deliver programs and organize groups for identified priority populations.
- Ensure appropriate treatment is delivered by maintaining client records and assessment notes, and correspondence within the safeguard of confidentiality.
- Use an anti-oppressive and Afrocentric practice.
- In collaboration with the AMANI Case Manager, develop working relationships and rapport with community service providers in providing culturally adaptive language & services which consider the experiences of the African, Caribbean, and Black (ACB) community around racial trauma and racial gaslighting.
- Assist clients (and families) in identifying and advocating for their civil and legal rights.
- Link clients and family members to supports and services that will promote their well-being, enhance their ability to meet their mental health needs and support the exhibition of adaptive behaviours that address problematic substance use.
- Provide case management support for youth, including working collaboratively with formal and informal support systems.
- Identify and coordinate community services to support youth and families’ mental health needs within their daily environment, including school, home, employment, legal, and other community domains.
- Utilize strong case management and advocacy skills, with extensive knowledge of resources within the community.
- Prioritize demands effectively to balance the complex needs of youth.
- Conduct risk assessments in the community.
- Provide culturally responsive counselling and information to reduce the incidence, duration and intensity of a crisis.
- Provide one-on-one counselling, including psychosocial assessments by gaining an understanding of health risks based on the Social Determinants of Health framework (e.g. socio-economic position, housing, educational, financial and legal needs).
- Coordinate, implement and evaluate treatment plans as well as implement group support programs.
- Collect data relevant to program evaluation and quality improvement.
- Inform clients (and their family/network) about services available and assist them in choosing potential service providers/partners that are most likely to have culturally adaptive services.
- Support and assist community members in outlining options; provide education and counselling necessary for them to make informed choices.
- Initiate joint programming and communication with other team members and other Centre comprehensive programs to ensure comprehensive treatment for clients of the Centre.
- Evaluate group and program work and provide reports as required.
- Leadership: Motivates and inspires oneself and others to participate in a common cause.
- Communication: Communicates in a thorough, clear, and timely manner.
- Team player: Works effectively with others in a self-directed team environment.
- Facilitator: Facilitates actions by others who are not under direct control.
- Organized Planner: Plans and organizes activities for self and involve others.
- A post-graduate degree in Social Work, Child and Youth Care, other Social Service, or a combination of at least three years of related work experience and relevant education.
- Three to five years of work experience in social service positions in a culturally and racially diverse community.
- Demonstrated skills and experience in working with youth of African descent.
- Demonstrated commitment to and lived experience of anti-Black racism and Afrocentric values and principles.
- Knowledge of community resources for African Canadian and Caribbean youth and their families in substance abuse treatment is essential.
- A deep, fundamental, comprehensive knowledge of the unique challenges African Canadian and Caribbean youth and their families face across the social determinants of health.
- Ability to work with Black youth to develop and enhance their identity, culture and sense of belongingness to their community.
- A commitment to an interdisciplinary team approach to the coordination of health and social services.
- Strong communication skills (verbal and written) combined with computer literacy are required. Ability to negotiate, communicate, and maintain a supportive, trusting relationship with those served.
- Experience in program development, implementation, and evaluation.
- Knowledge of community-based health services.
- Strong and demonstrated ability to form relationships with individuals while maintaining healthy boundaries.
- Caseload management skills, including developing action plans for clients, monitoring client progress and maintaining records.
- Ability to work effectively within a diverse and multi-disciplinary team.
- Excellent interpersonal, decision-making, problem-solving and conflict-management skills.
- Demonstrated flexibility, organizational and time management skills in a high-pressure environment.
- Ability to work evenings and occasional weekends.
- Knowledge of the Personal Health Information Protection Act, Consent of Information / Records of Information and Medical Records Management.
- Knowledge of the Rexdale community.
- Bilingual in French and English, considered a strong asset.
- Must be able to provide a vulnerable sector security clearance
The Rexdale Community Health Centre (RCHC) is a multi-service centre providing primary health care, health promotion and community support services, including settlement and community development acti...
- Assess client status by gaining an understanding of socio-economic position, psychological outlook, housing, financial and legal needs.
- Assist in locating required community resources by liaising with community groups and other health/social service agencies to provide referral information and act as client advocate.
- Act as client coordinator by ensuring all available and required resources are in place and used appropriately.
- Act as a resource person to Health Centre staff, clients and community residents by compiling information on community resources and facilitating access to those resources by liaising with community groups.
- Participate in the design and implementation of new programs to meet individual client and community needs.
- Ensure comprehensive care for clients by providing information and short-term counselling, and when necessary, referring them to other community health centre professionals.
- As part of the circle of care, supports clients with their care plans, including Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs).
- Collaborates and delivers shared medical appointments and other wellbeing initiatives.
- Conducts intake interviews to ensure that clients meet The Centre’s mandate.
- Registers clients, collects socio demographic, health equity data and other relevant information, and conducts biennial updates of such data.
- Facilitates client advisory committees, client engagement and feedback mechanisms.
- Provide comprehensive introduction to all eligible services.
- Connects clients to appropriate community and social supports.
- Provides a range of instrumental supports (forms, interpretation, and internal referrals).
- Facilitates Client transfers when requested.
- Maintains records, forms and electronic encounter data as required
- Provides back-up support for the front desk and colleagues as required
- Other duties and responsibilities assigned as needed.
- Provides clients with support services, e.g. external referrals and information regarding community services, shelters, government services, partner agencies; assists clients with access to items such as clothing, food and needle exchange
- Provides occasional accompaniment to services e.g. emergency room, specialist appointments, shelters or other agencies
- Provides information on internal and external resources as required
- Ensure appropriate care is delivered by maintaining client records, assessment notes and correspondence within the safeguard of confidentiality.
- Supports the centre in identifying and addressing local health and social issues that impact the health of Rexdale residents, through research, community engagement, etc.
- Supports the design, implementation and evaluation of health promotion programs and activities to support clients and community members.
- Engage community groups and networks in support of community initiatives and represent The Centre at meetings with those groups.
- Identify assets and resources that can be used to build a healthier community
- Identify and promote activities, tools and resources related to health literacy, cultural competency, health equity, and anti-oppressive practices within The Centre
- Must have a minimum of Social Service Worker diploma
- Significant experience in client coordination and group facilitation.
- Minimum of two years’ experience working for a community-based health/services and/or values-based organization.
- Knowledge of health and social service providers, their policies, and support networks in Rexdale and affiliates of our OHT
- Familiar with community resources and government services.
- Ability to establish good working relationships with partner agencies that provide the continuum of health and social sector services to clients.
- Excellent written communication and oral skills that meet the needs of the individual and/or community at the appropriate literacy level.
- Experience working with confidential and time-sensitive documents and information.
- Excellent interpersonal skills and the ability to multitask in a fast-paced environment.
- Experience working in a value-based non-profit or social services organization.
- Demonstrated ability to work independently and interdependently in an interdisciplinary team environment in which the skills and responsibilities of each team member are recognized and respected.
- Demonstrated proficiency in the use of computers and various computer software applications, such as Electronic Medical Record (EMR).
- Ability to speak languages relevant to the residents of the organization’s community is an asset.
The Rexdale Community Health Centre (RCHC) is a multi-service organization providing primary health care, health promotion and community support services. These include settlement and community develo...
- Finance & Accounting – CPA designation strongly preferred.
- Government Relations – Experience in public policy, advocacy, or government relations.
- Digital Health – Experience in digital health, health information systems, or digital transformation.
- Monthly (4th Wednesday) from 6:30 – 8:30 pm
- One per quarter, also on Wednesday evenings
- On average, 2 Saturdays/year, including:
- Our Annual General Meeting (AGM)
- A board retreat/training
Position Type: Board Member (Volunteer) Location: North Etobicoke, Toronto About Rexdale Community Health Centre Rexdale Community Health Centre (RCHC) is a community-based organization providing p...
Rexdale Community Health Centre (RCHC) is a multi-service centre providing primary health care, health promotion and community support services, including settlement and community development activiti...
- Providing comprehensive primary health care to clients of all ages within the full scope of an RN, including assessments, counselling, screening, referral, education, treatment, and follow-up. This is done by participating in our triage/same-day urgent care services, scheduled appointments, off-site programming and outreach clinics
- Supporting primary health care services to family physicians and nurse practitioners as required in a triage/floater nurse capacity
- Initiate and implement diverse health promotion strategies, including health education and community development, to support diverse populations and communities to increase control over and improve their health
- Participating in primary health care programs and service delivery within the broader community context in partnerships with other institutions as may be required from time to time, including workshop facilitation, advocacy and consultation
- Develop and maintain information resources for the Centre and educational displays on selected health topics as required
- Participating in all organizational systems and structures as required, including but not limited to quality assurance and performance evaluation
- Maintaining the inventory of medical equipment and supplies and sterilization of equipment according to established standards and guidelines.
- Willingness to work evening and weekend shifts when required/scheduled
- Willingness to work at our affiliated primary care practices, such as FHO, Walk ins etc.
- Current registration with the College of Nurses of Ontario
- Bachelor of Nursing Degree; complementary post-secondary education in public policy considered an asset
- Experience in a community health centre and/or family practice setting preferred
- Thorough familiarity with therapeutic methods and practices based upon a health promotion/disease prevention model
- Thorough understanding of health promotion and community development principles
- Ability to work collaboratively with physicians, nurse practitioners and the interdisciplinary health care team and independently when necessary
- Experience in developing and evaluating client education materials
- Demonstrated commitment to principles of an anti-oppression and cultural competence framework
- Excellent interpersonal, communication (written and verbal), problem-solving, organizational and time management skills
- An interest and commitment to working in a low-income, multilingual, multiracial community
- Thorough knowledge of broad determinants of health and issues affecting low-income, multilingual and racialized LGBTQ communities
- The ability to speak a second language of our priority populations is an asset, e.g. Arabic, Hindi, Gujarati, Urdu, Tamil, Spanish and Somali
- Experience in using electronic medical records
- Demonstrated flexibility to work in a fast-paced, ever-changing environment.
The Rexdale Community Health Centre (the “Centre) is a multi-service Centre providing an essential array of primary health care, settlement, community support, health promotion and community develop...
Job description:
Job description: Rexdale Community Health Centre (RCHC) is a non-profit, multi-service centre providing primary health care, settlement and community development activities for women, families, youth,...
- Provide comprehensive, client-centred primary health care to individuals and families at the Community Health Centre and through community outreach initiatives, including the Wheels to Wellness mobile clinic.
- Conduct comprehensive health assessments; diagnose and manage acute and chronic illnesses; develop and implement evidence-informed treatment plans; prescribe medications; and order, perform, and interpret laboratory tests, diagnostic imaging, and other investigations within the Nurse Practitioner scope of practice and College of Nurses of Ontario standards.
- Provide comprehensive primary care services across the lifespan, including health promotion, illness prevention, chronic disease management, prenatal and postnatal care, newborn assessments, breastfeeding support, and episodic care.
- Deliver specialized primary care for individuals living with sickle cell disease, including comprehensive assessment, ongoing monitoring, management of acute and chronic complications, pain management, preventive care, health education, and coordination of services across the continuum of care.
- Support individuals living with sickle cell disease during transitions between hospital and community settings, including post-discharge follow-up, coordination of specialist referrals, and facilitation of continuity of care.
- Collaborate with physicians, specialists, hospitals, Ontario Health Teams, community agencies, and other health care providers to ensure coordinated, integrated, and client-centred care.
- Develop trusting therapeutic relationships with clients and families by providing culturally safe, trauma-informed, anti-racist, and anti-oppressive care that recognizes the impact of systemic barriers and the social determinants of health.
- Provide health education, counselling, and self-management support to clients and families, with an emphasis on chronic disease prevention, healthy lifestyles, medication management, and disease prevention.
- Assess individual, family, and community health needs and participate in the planning, implementation, and evaluation of health promotion, disease prevention, education, counselling, and wellness initiatives.
- Identify opportunities for innovative and accessible models of care that improve health outcomes and reduce barriers to primary health care for underserved populations.
- Participate in community outreach activities, health promotion events, screening initiatives, and mobile clinic services to increase access to primary care for priority populations.
- Collaborate effectively as a member of the interprofessional primary care team, participating in case conferences, care planning, referrals, and shared decision-making to support holistic client care.
- Maintain accurate, timely, and complete clinical documentation in accordance with professional, organizational, and legislative requirements.
- Participate in quality improvement initiatives, program planning, evaluation activities, and the development of clinical policies, protocols, and best practices.
- Contribute to a positive learning environment by providing mentorship, supervision, and clinical education to students and other learners, as appropriate.
- Maintain professional competence through continuing education, evidence-informed practice, peer consultation, and participation in relevant professional development activities.
- Participate in Centre-wide committees, organizational initiatives, and community events in support of the mission and values of the Community Health Centre.
- Perform other duties consistent with the scope and responsibilities of the position.
- Bachelor of Science in Nursing (BScN) and current registration as a Registered Nurse in the Extended Class in good standing with the College of Nurses of Ontario (CNO).
- Current professional liability protection as required by the College of Nurses of Ontario.
- Current certification to prescribe controlled substances, or eligibility to obtain certification.
- Membership with the Nurse Practitioners' Association of Ontario (NPAO) is considered an asset.
- A minimum of three (3) years of clinical experience as a Nurse Practitioner in primary care, community health, or a related setting is preferred.
- Experience providing comprehensive primary care across the lifespan, including health promotion, disease prevention, chronic disease management, and episodic care.
- Experience providing care to individuals living with sickle cell disease, hematological conditions, or other complex chronic illnesses is considered a strong asset.
- Demonstrated knowledge of evidence-informed management of sickle cell disease, including chronic disease management, pain management, care coordination, and health promotion, or a willingness to develop specialized expertise in this area.
- Experience working with interdisciplinary teams using a collaborative, shared-care model.
- Demonstrated experience working with underserved, marginalized, and equity-deserving populations, including Black communities, newcomers, individuals experiencing poverty or homelessness, seniors, youth, and people living with complex health and social needs.
- Demonstrated commitment to anti-racist, anti-oppressive, trauma-informed, culturally safe, and client-centred care.
- Strong understanding of the social determinants of health and their impact on health outcomes, particularly for individuals living with sickle cell disease.
- Knowledge of the Community Health Centre Model of Care and a commitment to health equity and community-based primary health care.
- Demonstrated knowledge of health promotion, illness prevention, chronic disease self-management, and community development principles.
- Knowledge of the Personal Health Information Protection Act (PHIPA), informed consent, privacy legislation, and medical records management.
- Experience using electronic medical records (EMRs); familiarity with NOD, PSS, or comparable electronic medical record systems is considered an asset.
- Strong clinical assessment, diagnostic reasoning, and problem-solving skills with the ability to make sound clinical decisions independently.
- Excellent interpersonal, verbal, and written communication skills, with the ability to build collaborative relationships with clients, families, community partners, and members of the interprofessional team.
- Demonstrated organizational skills with the ability to prioritize competing demands, manage multiple responsibilities, and adapt in a dynamic community-based environment.
- Proficiency with Microsoft Office applications, electronic documentation systems, email, and virtual communication platforms.
- Ability and willingness to work in community settings, including outreach and the Wheels to Wellness mobile clinic.
- Knowledge of the Rexdale community and local health and social service resources is considered an asset.
- Fluency in a second language commonly spoken in the community, including French, Spanish, Arabic, Somali, or another language, is considered an asset.
Job Summary: The Rexdale Community Health Centre (RCHC) is a multi-service centre that provides primary health care, health promotion, and community support services, including settlement and communit...
Rexdale Community Health Centre is recruiting Family Physicians to join our Primary Care team, with flexible opportunities available, including full-time, part-time, locum, and permanent positions.
- CHC model of care — longer appointments, team support, and no fee-for-service pressure
- Competitive compensation: $182.40 per hour as per OMA ($331,975 annually at 35 hours per week)
- Flexible scheduling options, including full-time, part-time, locum, temporary, or permanent opportunities
- HOOPP pension, health/dental benefits, and generous vacation package for eligible roles/FTE
- Strong administrative and EMR support
- Interprofessional team-based practice
- Opportunities for outreach, teaching, quality improvement, and community impact
- Care delivered across clinic sites, partner locations, and through our Wheels to Wellness mobile health bus
- CPSO licence and CCFP membership/eligibility
- CMPA coverage
- Commitment to equity-driven, culturally safe, community-based care
- Please quote “Physician” in the subject line.
Rexdale Community Health Centre is recruiting Family Physicians to join our Primary Care team, with flexible opportunities available, including full-time, part-time, locum, and permanent positions. If...
