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About Rexdale CHC

Strategic Plan 2017 - 2020


Many voices. Lots of ideas. A great plan for 2017 – 2020. 

In late 2016 and early 2017, the Board of the Rexdale CHC led a process to update our strategic plan. We engaged community members, partners, staff and the board in different facilitated activities designed to learn more about our strengths, opportunities to improve and where we should focus our resources during the next 3-years. We collected 100s of ideas and organized them into themes. It wasn’t easy to select our priorities but we did it keeping the needs of our community front and centre at all times. We also used this as an opportunity to make the wording more clear, and to make our goals specific and measurable. We invite you to join us as we work hard to achieve our ambitious plan. We’ll continue to check in with you as our plan moves into action.

                To print a copy of our strategic plan Click here

Our Vision

A healthy and empowered community.

Our Mission

Our doors are open to support and advocate for the physical, economic, social and mental health and well-being of our diverse community. We work together with our community and partners to improve equitable access to quality care and services.

Values and Beliefs


We do what we say we will do. We use our resources responsibly to provide equitable access to quality care and services.


We work together to find and implement innovative solutions to meet our community’s needs. We share our knowledge and celebrate our success.


We warmly welcome everyone from our community. We create an inclusive environment that honours people of all cultures, traditions, faiths, genders, sexual orientation, abilities, and life experiences.


We are kind, polite and caring. We value each other’s contributions and abilities. We create a safe place for all.


We put excellence front and centre for all our programs and services. We strive to deliver the highest standards of practice, while focusing on sustainability, continuous improvement, experiential learning, and celebrating successes.


Service Accountability Agreement (M-SAA)

The Local Health System Integration Act, 2006, requires that Local Health Integration Networks (LHINs) and Health Service Providers (HSPs) enter into a Service Accountability Agreement in order for the LHIN to provide funding to HSPs for the provision of services. This multi-year agreement supports a collaborative relationship between the LHIN and HSPs, and helps improve the health of Ontarians through better access to high quality health services, to co-ordinate health care in local health systems and to manage the health system at the local level effectively and efficiently.

For more information contact: Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.

Rexdale CHC Privacy Statement

Please see our PRIVACY STATEMENT for information about how Rexdale CHC handles personal information and client privacy.

Client Rights

Rexdale adheres to the principles and practices outlined in our Service Philosophy/Client Rights statement. If you are a client of Rexdale CHC and have a complaint, please view this document to see the various options available to you.

We always want to hear how we are doing from our clients. Please take a moment to share your thoughts with us by completing this client survey. More information about Client Survey 2015-16 click this link

Quality Improvement "QIP"

Rexdale Community Health Centre is focused on continuously improving our clients’ experience, our staff satisfaction and supportive environment, as well as responding to the priorities of the Ministry of Health and Long Term Care (MOHLTC).

You can read our Quality Improvement Plan Here , or for more information, contact Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.