Frequently Asked Questions
Finding the right home health care provider is an important decision, and we are here to help every step of the way. This FAQ section addresses common concerns regarding our services, eligibility, scheduling, and care coordination. Our goal is to ensure transparency and provide the answers you need to feel supported and informed.
Accessing Care & Eligibility
What is Rexdale Community Health Centre?
Rexdale Community Health Centre is a community-based healthcare organization in Etobicoke that provides primary care, chronic disease management, and health promotion programs designed to support overall community wellness and equitable access to care.
What is the mission of Rexdale CHC?
Our mission is to improve health outcomes across Rexdale and Etobicoke through innovative programs, community partnerships, and accessible healthcare services.
What is the vision of Rexdale CHC?
We envision a healthy, empowered, and connected community where individuals have fair access to quality healthcare and supportive social programs.
What values guide your services?
Our work is guided by accountability, collaboration, diversity, respect, and quality to ensure safe, inclusive, and patient-centered care.
Who can access your services?
We serve residents of Rexdale, Etobicoke, and surrounding communities. Eligibility may vary depending on the specific program or clinical service.
Health Care Services
What services does Rexdale CHC provide?
We provide integrated healthcare services, including primary care, health promotion programs, chronic disease support, and community wellness initiatives across Etobicoke.
Do you have youth programs?
Yes, we offer youth wellness and development programs, including education support, mental wellness activities, art therapy, and yoga sessions.
Are your programs culturally inclusive?
Yes, all Rexdale CHC programs are designed to reflect and support the diverse communities of Rexdale and Etobicoke. Contact us for more inquiries.
Are services free?
Many community programs are free of charge, while clinical services may depend on eligibility and coverage requirements.
Community Health & Health Promotion Programs
What are Health Care Services?
Our clinical team includes physicians, nurse practitioners, nurses, dietitians, social workers, physiotherapists, and chiropodists providing coordinated care across Etobicoke locations. For appointments, call 416-744-0066.
What is Chronic Disease Management?
We support individuals living with conditions such as diabetes and hypertension through education, monitoring, and ongoing care coordination. For program support, call 416-744-0066 ext. 2317.
Do you offer physiotherapy services?
Yes, physiotherapy services are available to support mobility, rehabilitation, and pain management. To book, contact 416-744-0066.
What are Health Promotion Programs?
These programs focus on preventive health through education, nutrition guidance, physical activity, and wellness workshops across Rexdale and Etobicoke.
Do you provide mental health support?
Yes, we offer mental health support services, including counseling referrals and community-based emotional wellness programs.
Do you support caregivers?
Yes, caregiver support programs are available to assist individuals caring for family members or seniors. For details, call 416-744-0066 ext. 2233.
What is Pathways to Education?
This program supports high school students in Etobicoke with academic guidance, resources, and mentorship to improve graduation outcomes.
Do you offer nutrition support?
Yes, dietitians provide nutrition counseling and education focused on healthy eating and chronic disease prevention.
Do you provide dental-related support?
Some preventive and referral-based dental support may be available depending on eligibility and partner services.
Can I receive home-based care services?
Some community-based services may be coordinated depending on clinical needs. Please contact 416-744-0066 for assessment.
Appointments & Service Access
Where is the main Rexdale CHC office located?
Our main office is located at 8 Taber Road, Etobicoke, ON, M9W 3A4. For general inquiries, call 416-744-0066.
Do you have other locations in Etobicoke?
Yes, we also operate at 15–21 Panorama Court (Hub) and 301–222 Dixon Road, serving Rexdale and surrounding communities. From Monday, Tuesday, Wednesday, Friday: 9:00 AM – 5:00 PM, and Thursday: 9:00 AM – 8:00 PM.
Is there a Woodbine Family Health Team location?
Yes, it is located at 306 Rexdale Blvd, Etobicoke, ON M9W 1R6 and provides family health services. From Monday to Thursday: 9:00 AM – 6:45 PM.
Do all locations offer the same services?
No, services vary depending on location. Clinical services and community programs are distributed across different sites in Etobicoke.
Are your locations accessible?
Yes, all Rexdale CHC locations meet accessibility standards under AODA guidelines. You can visit our website for more locations offered.
Emergency & Important Information
How can I contact Rexdale CHC?
You can reach our main office at 416-744-0066, 8 Taber Road, Etobicoke, ON M9W 3A4, for general inquiries, program details, and service navigation. From Monday: 9:00 AM – 5:00 PM, Tuesday to Friday: 9:00 AM – 6:45 PM, and Saturday: 9:00 AM – 2:00 PM
How do I book an appointment?
Appointments can be booked by calling the appropriate site. For the main office, call 416-744-0066 (press 1 then 1).
Can I contact different locations directly?
Yes, for example, Dixon Road can be reached at 416-744-9304, and the HUB location at 416-748-4635. From Monday: 9:00 AM – 8:00 PM, and Tuesday to Friday: 9:00 AM – 5:00 PM.
Can I email program coordinators?
Yes, specific programs have dedicated coordinators. For seniors programs, contact the program team via 416-744-0066 for referral and registration support.
ADDITIONAL SERVICES & PROGRAMS
Do you offer seniors programs in Etobicoke?
Yes, we provide ethnocultural seniors programs (55+), including exercise, ESL, wellness education, and social activities. For registration, call 416-744-0066 ext. 2317 or ext. 2233.
Do you offer virtual programs?
Yes, we provide telephone and Zoom-based programs for seniors and community members across Rexdale and Etobicoke.
Do you host community events?
Yes, we host events such as the Foodie Festival in Etobicoke, which promotes food security awareness and community engagement.
Do you offer volunteer opportunities?
Yes, volunteer opportunities are available across programs and events. Contact 416-744-0066 for details.
Do you offer employment opportunities?
Yes, Rexdale CHC regularly posts healthcare and community service job opportunities.
Do you provide exercise programs?
Yes, we offer senior fitness classes, women’s wellness programs, and community exercise activities.
Do you support food security programs?
Yes, we participate in food-related initiatives and community programs that promote access to healthy nutrition.
Do you offer youth wellness programs?
Yes, youth programs include yoga, art therapy, mental wellness sessions, and educational support services.
Can I join programs without a referral?
Some programs allow self-registration, while others may require assessment or eligibility screening.
Do you provide caregiver support?
Yes, caregiver support services are available through community programs and referrals.
ONLINE & ACCESSIBILITY (FAQ)
Can I access services virtually?
Yes, many Rexdale CHC programs are available via Zoom or telephone-based support for convenience and accessibility.
Do you offer digital support for seniors?
Yes, we provide digital literacy support to help seniors access online services and virtual programs.
Can I register for programs online?
Some programs allow online registration, while others require phone-based enrollment.
Do you offer multilingual support?
Yes, interpretation and language support are available depending on program needs. A key part of our inclusive communication approach is French-language services, ensuring that Francophone community members in Rexdale and Etobicoke can access appropriate health information and programs in their preferred language.
COMMUNITY & ENGAGEMENT (FAQ)
How does Rexdale CHC support the community?
We support Rexdale and Etobicoke communities through healthcare services, education programs, outreach initiatives, and partnerships focused on long-term wellness.
Do you collaborate with local organizations?
Yes, we work with community partners to improve healthcare access and expand program reach across Etobicoke.
How can I stay updated on programs?
You can stay updated by calling 416-744-0066 or by checking our announcements on official social media channels and in community updates.
Can families participate in programs together?
Yes, many programs are designed for individuals, families, youth, and seniors.
Why choose Rexdale Community Health Centre?
We provide accessible, culturally responsive, and community-centered healthcare services across Rexdale and Etobicoke to support healthier lives for all residents.