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Strategic Plan 2017 – 2021

In late 2016 and early 2017, the Board of the Rexdale CHC led a process to update our strategic plan. We engaged community members, partners, staff, and the board in different facilitated activities designed to learn more about our strengths, opportunities to improve, and where we should focus our resources during the next 3 years. We collected 100 ideas and organized them into themes. It wasn’t easy to select our priorities, but we did it while keeping the needs of our community front and center at all times. We also used this as an opportunity to make the wording clearer, and to make our goals specific and measurable. We invite you to join us as we work hard to achieve our ambitious plan. We’ll continue to check in with you as our plan moves into action.

View our strategic plan »

Our Vision
A healthy and empowered community.
Our Mission
Our doors are open to support and advocate for the physical, economic, social and mental health, and well-being of our diverse community. We work together with our community and partners to improve equitable access to quality care and services.

Values and Beliefs

  • Accountability
    We do what we say we will do. We use our resources responsibly to provide equitable access to quality care and services.
  • Collaboration
    We work together to find and implement innovative solutions to meet our community’s needs. We share our knowledge and celebrate our success.
  • Diversity
    We warmly welcome everyone from our community. We create an inclusive environment that honors people of all cultures, traditions, faiths, genders, sexual orientations, abilities, and life experiences.
  • Respect
    We are kind, polite, and caring. We value each other’s contributions and abilities. We create a safe place for all.
  • Quality
    We put excellence front and center for all our programs and services. We strive to deliver the highest standards of practice while focusing on sustainability, continuous improvement, experiential learning, and celebrating successes.
Services Accountability Agreement (M-SAA)

The Local Health System Integration Act, 2006, requires that Local Health Integration Networks (LHINs) and Health Service Providers (HSPs) enter into a Service Accountability Agreement in order for the LHIN to provide funding to HSPs for the provision of services. This multi-year agreement supports a collaborative relationship between the LHIN and HSPs, and helps improve the health of Ontarians through better access to high quality health services, to co-ordinate health care in local health systems and to manage the health system at the local level effectively and efficiently.For more information contact: Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.

Rexdale Privacy Statement
Please see our PRIVACY STATEMENT for information about how Rexdale CHC handles personal information and client privacy.
Client Rights
Rexdale adheres to the principles and practices outlined in our Service Philosophy/Client Rights statement. If you are a client of Rexdale CHC and have a complaint, please view this document to see the various options available to you.
Client Survey 2018-2019
We always want to hear how we are doing from our clients. Please take a moment to share your thoughts with us by completing this client survey.
Information about the Client Survey 2018-2019 ».
Quality Improvement “QIP”
Rexdale Community Health Centre is focused on continuously improving our clients’ experience, our staff satisfaction and supportive environment, as well as responding to the priorities of the Ministry of Health and Long Term Care (MOHLTC).
Read our Quality Improvement Plan, or for more information, contact Salimata Kone at 416-744-0066 ext. 2356 or via email at salimata.kone@rexdalechc.com.