Personalized Client Support That Puts People First

Rexdale CHC’s Case Management department and Client Support Workers provide intake assessments and support to clients who are experiencing difficulties accessing resources, gaining assistance with daily living needs, or wishing to improve their mental health. As part of our commitment to delivering community health support in Etobicoke, we work alongside individuals to better understand their circumstances and identify practical solutions that promote stability, well-being, and independence. Our approach recognizes that every person has unique experiences, goals, and strengths, allowing us to provide support that respects individual needs while encouraging meaningful progress.

We connect clients to services in the community, assist with advocacy, provide counseling to individuals experiencing life transitions, grief, and bereavement, and offer mental health support.

We also offer social health and other support services.

If you would like to make an appointment with the Case Management department, please call 416-744-0066.

Rexdale CHC Main Office

Dates & Times

Monday
9 a.m. to 5 p.m.

To book an appointment, please call 416-744-0066. Press 1 and 1.

Rexdale CHC 222 Dixon

Dates & Times

Monday
9 a.m to 5 p.m.

To book an appointment, please call 416-744-9304. press 1 and 2.

If you would like to make an appointment with the Client Support Navigator, please call 416-744-0066.

Frequently Asked Questions

What is Client Support?

Client Support is a coordinated service that helps individuals access appropriate healthcare, community resources, counseling, advocacy, and practical assistance based on their unique circumstances and identified needs.

How does an intake assessment help determine support needs?

An intake assessment gathers information about personal circumstances, current challenges, available supports, and goals, allowing an individualized plan to be developed with appropriate referrals and coordinated services.

When is Case Management recommended?

Case Management may be beneficial when multiple services are involved, when navigating community resources becomes challenging, or when ongoing coordination helps improve continuity of care and overall well-being.

Why is advocacy included as part of Client Support?

Advocacy helps individuals communicate their needs, understand available options, and access appropriate services more effectively, particularly when systems or eligibility requirements become difficult to navigate independently.

What types of life changes can counseling help address?

Counseling may support individuals experiencing grief, bereavement, major life transitions, family changes, emotional stress, or other situations that affect mental and emotional well-being.

How does coordinated support improve access to community services?

Coordinated support helps organize referrals, reduces barriers to accessing programs, improves communication between services when appropriate, and encourages timely connections with available resources.

What outcomes can Client Support help achieve?

Client Support can strengthen access to appropriate resources, improve confidence when navigating services, encourage emotional wellness, promote greater independence, and support more consistent, person-centered care.

Take the Next Step Toward Better Long-Term Health

We are committed to supporting every stage of the health journey through compassionate care, education, and coordinated services. Contact us today to learn more about our chronic disease management programs and let us help create a personalized plan that supports healthier living and lasting wellness.