The Rexdale Community Health Centre (RCHC) is a multi-service centre providing primary health care, health promotion and community support services, including settlement and community development activities for families, children, youth, adults and seniors of diverse backgrounds.

Primary Function:  The primary goal of the REX Pride Program is to provide support to 2SLGBTQ+ and racialized youth in the Rexdale/North Etobicoke community by providing programs, individual support, community engagement and education to help fill the gap that exists for this silenced, ignored, and vulnerable community. In addition, there is a focus on creating a safe space and giving youth who identify as 2SLGBTTIQQPA the opportunity to utilize artistic mediums and create a message for social change in the community.

Position Overview
Working as part of the Youth and Family Services Team, and responsible to the REX Pride Program Coordinator, this position works to support all aspects of the planning and implementing of 2SLGBTQ+ and racialized youth specific programming and related individual supports provided to youth participating in the REX Pride Program. The position will be responsible for supporting planning and coordination, outreach, youth supports/referrals and co-facilitation of core program QMAP (Queer Media Arts Program) as well as Community High School Programs.

 Key Responsibilities

STAFF TEAM MAINTENANCE:

• Participate in the successful recruitment, retention, training, and support of Program Facilitators, Case Managers, volunteers, partner staff and placement youths.
• Meet regularly with the Program Facilitators and Case Manager, providing both formal and informal supervision and support, as well as conduct performance appraisals.
• Facilitate staff team decision-making and provide support and direction to the Program Facilitators, Case Manager, volunteers and youths.
• Facilitate decision-making and resolution of problems/issues/concerns within the staff team.

ADMINISTRATION:

• Develop and implement strategies to strengthen community and parent involvement in the youth’s development
• Organize registration, intake, orientations, events, trips, info sessions, workshops
• Ensure systems are in place to facilitate communication (youth, parents, partners, staff, volunteers, clinical supervisor); monitor and evaluate effectiveness
• Provide regular reports as necessary and on time.
• Identify gaps in service delivery and develop strategies via program development, partnerships, advocacy or external resources.
• Work with Program Team to ensure info needed for monitoring/evaluation is accurate/current (including participation, care plans, system navigation and referrals)
• Complete administrative documentation; ensure program activities, attendance, referrals, and challenges are recorded and entered
• Maintain professional competence via professional development, peer support, and supervision.
• Provide additional oral/written reports to program staff (team meetings, monthly reports, etc.)
• Ensure all RCHC policies and procedures are adhered to

 PROGRAM PLANNING and IMPLEMENTATION

• Engage with individuals, groups, and partners to plan and implement strategies; elicit feedback from the team to evaluate support
• Ensure youth safety, engagement, and program effectiveness through monitoring and team support.
• Develop processes to support/motivate volunteers and staff; recruit, coordinate, and schedule community/partner staff.
• Identify trends/needs from records and feedback; ensure monitoring and evaluation data is accurate/current
• Perform other duties and committee work as assigned
• Outreach and engage 2SLGBTQ+ youth and allies in Rexdale/North Etobicoke; attend community meetings, liaise/network with organizations (schools, police, etc.)
• Plan, co-facilitate, and evaluate weekly QMAP and high school programs; provide support, referrals, and informal counselling
• Demonstrate anti-racist/anti-oppressive and equitable practice; adhere to Centre policies (confidentiality, AODA, health/safety)
• Assist in developing/implementing CEE program to help local orgs/businesses create inclusive environments for the 2SLGBTQ+ community
• Secure space, resources, food for programs; budget for resources; maintain routines on use
• Provide youth with information, referrals, supports; connect to opportunities (e.g., QMAP)

Qualifications:

• Post-secondary education in Social Services or related field, or equivalent combination of education/experience
• Experience working/mentoring with 2SLGBTQ+ youth and youth from racialized communities
• Experience in program development and evaluation; experience in outreach, networking, and partnerships
• Experience in staff supervision
• Ability to develop program budgets and monitor program spending
• Experience providing front-line services for youth
• Experience with small group dynamics, facilitation and presentations to larger groups
• Understanding of one-on-one relationship building; issues affecting diverse 2SLGBTQ+ youth in North Etobicoke
• Knowledge of community and social service resources for youth
• Strong oral and written communication skills for different audiences
• Ability to work effectively with youth, stakeholders, institutions; ability to work in a team and independently
• Competent with Windows, MS Office, web browsers, and social media (Instagram, Discord)
• Flexible schedule, including evenings and weekends
• Ability to work within the values, goals, mission, and policies of RCHC
• Identifying as part of the 2SLGBTQ+ and/or racialized and/or Rexdale community is an asset

Salary Range: $28.48 to $34.32 hourly (based on experience),

Hours per week: 35

Starting date:  ASAP

Contract End Date: March 31, 2026 (with possibility of extension)

Please apply in confidence to:

Stephanie McQueen, Human Resources Generalist

Via email: stephanie.mcqueen@rexdalechc.com

Please quote “REX PRIDE Program Coordinator” in the subject line.

 We would like to thank all applicants for their interest; only those selected for interviews will be contacted. No phone calls, please.

Rexdale CHC strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources at stephanie.mcqueen@rexdalechc.com for assistance.

Please note this is a unionized environment-UFCW Locals 175 and 633