Rexdale Community Health Centre is a multi-service centre providing primary health care, settlement and community development activities for women, families, youth, adults, and seniors of diverse cultures.  The Centre is currently seeking Casual on Call Relief Medical Secretaries. As a member of the Centre’s interdisciplinary team, the Medical Secretary will perform general administrative duties related to clinical programs and services.

RESPONSIBILITIES:

•  Provides quality customer service to clients and the public
• Provides clerical and administrative services to the clinical program
• Creates files and maintains an efficient filing system, g. managing, preparing, maintaining, updating, tracking and filing manually and electronically as required
• Maintains electronic record system, e.g. developing templates, providing backup
• Schedules client appointments, ensures client registration, and regularly updates client information
• Operates telephone system, e.g. answering incoming calls, directing to appropriate personnel and processing messages
• Makes appropriate referral to other health services, e.g. other CHCs, hospitals, specialists, diagnostic tests, and informs client of appointment time.
• Maintains a high level of confidentiality
• Participates in the planning and implementation of Centre-wide programs and activities as designated by the staff team

QUALIFICATIONS AND ASSETS:

•   Medical secretary certificate or equivalent, or two years’ related experience in a health care setting and/or community-based setting
• Familiarity with electronic medical record, e.g. P.S.S. (Practice Suite Solutions) is an asset
• Excellent customer service skills and knowledge of Accessibility for Ontarians with Disabilities Act (AODA) customer service standards

• Demonstrated ability to multitask, be flexible and be organized
• Knowledge of Personal Health Information Privacy Act, Consent of Information / Records of Information and Medical Records Management
• Excellent telephone manner and communication skills
• Proficient with computer software, including MS Office, Internet and email
• Excellent verbal and written communication skills and knowledge of medical terminology
• Knowledge of the Rexdale community
• Ability to speak a second language (e.g. French, Spanish, Punjabi, and Somali) will be an asset.

Salary Range:  $22.73 per hour

Hours per week: On Call, up to 14 hours per week

Status: Non-unionized position

Work site: Various RCHC sites, Etobicoke

Please apply in confidence to:

Recruitment RCHC

recruitment@rexdalechc.com

Please quote ‘Med Sec’ in the subject line.

We would like to thank all interested candidates. However, only those selected for an interview will be contacted.

Please note this is a unionized environment-UFCW Locals 175 and 633

The Rexdale Community Health Centre is committed to Employment Equity and encourages applications from people representing the diverse community we serve.

Rexdale CHC strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes please contact Human Resources at stephanie.mcqueen@rexdalechc.com  for assistance.